Most of our clients are familiar with the work we do around staff engagement and leadership development. Increasingly though, we have also been conducting what we call ‘service quality’ surveys…
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Flexibility seemed like the answer to so many of our problems when it was first introduced. These arrangements would allow us to do work on our own terms, juggle our work roles with our other roles in life and even avoid the dreariness of commuting! But have we jumped into flexible working a little too quickly?
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The IT Service Quality Benchmark survey was developed to help universities understand staff and student experience with the use of technology infrastructure and network as well as their satisfaction with IT service quality in the organisation
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Career opportunities have a significant impact on employee engagement and retention. 5 tips for promoting career opportunities within your organisation
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In 2018, Afford was named Voice Project’s Change Challenge award winner for the large organisation category. It was a truly remarkable achievement for Afford, who in the space of just two years transformed the work environment for their 1300 strong workforce.
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Watch recording of our event 'Unravelling change leadership.' Dr Peter Langford and Andrew O’Keeffe explore how experiences of change and basic human instincts influence how people respond to change in the workplace.
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Hear from award-winning organisations taking on silo mentality and achieving significant improvements in engagement & performance. Read about their journeys.
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Trying to better understand an issue and unpack the root causes? Focus groups are used by organisations to obtain objective information and perspective on particular topics directly from the stakeholders involved.
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Explore the research that shows the key capabilities that set successful leaders apart. See how this overlaps with Voice Project’s VOICE model of leadership.
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Voice Project Sessional Staff Engagement Survey
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While many of us would be aware of the negative consequences of poor work, health and safety, including a loss of productivity and medical costs, you may not realise that work-related injuries and diseases have been costing our economy close to 5% of GDP.
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Hear from the National winner of the Voice Project Change Challenge Award (Enterprise Category) - House with No Steps. Speakers Kim Parish (Chief People Officer) and Andrew Richardson (CEO) share how they were able to achieve significant improvements for their workforce whilst responding to huge industry disruption and uncertainty in the disability services sector.
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One of the most striking cases I’ve been involved with as a researcher was a highly troubled school in Queensland. The identity of the school remains confidential, suffice to say once upon a time the school was at or near the very bottom rung of performance on objective measures such as leaving certificate scores and student truancy. And then something happened. Or, perhaps more accurately, someone.
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The motivators are different for indoor and outdoor staff. Indoor workers tend to be more in tune with the purpose of the organisation and feel more involved. Outdoor staff like the lifestyle, flexibility, and job security that working for a Council affords them.
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A recent discussion on LinkedIn, started by the Australian Human Resources Institute, asked the question "Does employee engagement affect productivity?"
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Read ten key ways organisations can support and encourage high standards of integrity among employees.
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We set out to discover whether organisational purpose is equally effective for driving staff engagement in the private and public sectors. To the surprise of some, purpose was found to be a universal ingredient for engaging people at work.
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In the future, your organisation is likely to have a much greater percentage of older workers. This isn’t just because of Australia’s aging population but because Australians are going to need to work to an older age before they can retire.
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Workplace diversity management can often be seen as a compliance issue and becomes little more than a tick-the-box exercise. Many employees do not feel they their workplace is inclusive and reflective of diversity.
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At our 2016 November Breakfast event, our speakers Dr Jennifer Whelan (psynapse), Dr Louise Parkes (Voice Project) and Cecelia Herbert (Google Asia Pacific) all delivered excellent presentations on this highly topical and tricky issue. Despite the different backgrounds and expertise of our speakers, they were all in agreement: we need to change how we approach it to get the most of our organisations and people.
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