Posts tagged University & Research Institute
Insights from Flinders University - 2021 Change Challenge winners

Watch now: Flinders University explore how they aligned strategy, structure and staff to achieve large-scale change and deflect disruption. During the webinar, senior leaders share how they navigated complex change and transformed their organisation over a few years. See what they’ve learned about resilience and agility in moving forward to meet the world of continuous change.

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Macquarie University’s workforce strategy during COVID-19

Voice Project has worked with 41 Australian & New Zealand Universities since our inception. During the COVID-19 pandemic, over 12,000 academic and professional staff from eight Universities completed Voice Project’s COVID-19 Staff Check-In Survey, a pulse survey designed to gather insight into factors that are critical for supporting business continuity and staff wellbeing throughout COVID-19.

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Leadership Insights From Surveying Over 12,000 University Staff During COVID-19

The challenges of COVID-19 have hit higher education harder than most industries. Arrivals of international students in Australia dropped by more than 50%, revenue shortfalls across the sector are around $4 billion a year, and 20,000 jobs may be lost in Australian universities.

Voice Project have collected 12,000 responses from University staff on how COVID-19 has impacted them through our COVID-19 Check In Survey, and we’re excited to share these insights with you.

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Customer Experience of IT: Impressive Changes at Flinders University

After two consecutive years of impressive improvements, Flinders University has topped the ranking for the best internal customer experience of IT services. They say that critical to their achievement was listening to their customers, changing their culture and expectations around communication, and placing customer experience as the highest criterion for all change initiatives.

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Keeping Staff Engaged at Research Institutes

Research institutes have an important role in our society. Breakthroughs in science, for example, have led to and will continue to lead to life-changing advances in technology and medicine. Our research shows that employees within research institutes are highly engaged and generally more satisfied with a wide range of HR and management practices compared with most University employees.

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