Voice Project has worked with Lake Macquarie City Council over their last few Staff Engagement Surveys, and had the opportunity with Council’s Director of Community Development, Morven Cameron, to share their story at the 2015 Australian Local Government Leadership Summit.
Read MoreUpon running their first employee engagement survey with Voice Project, John Wollaston School demonstrated exceptional diversity scores, with staff commending its “inclusive culture” and “inclusivity of all students.
Read MoreThe shift towards consumer-driven funding and greater customer choice in aged care is driving a corresponding and critical shift in focus away from simply complying with government standards, to better understanding and satisfying client and resident needs.
Read MoreI was recently discussing leadership development with a client. She explained that they were trying to rebuild trust in a particular leadership team after their involvement in a 360 feedback process left them with “raw nerves” and was perceived to have damaged their performance as a team.
Read MoreWhen implementing survey we often get asked about the return on investment from higher employee engagement. So I've pulled together some of the stats from our research and research from others. Yes, this inevitably involves some maths.
Read MoreEmployee surveys that do not have a sound evidence-base can waste the time and money if they provide feedback that is not be accurate or actionable.
Read MoreNot all survey providers are the same. Some consulting organisations sell employee surveys without any or only limited research supporting the usefulness of their tool.
Read MoreWe are regularly seeing cases of questionable leadership in the media. With the discoveries made by the recent Royal Commissions, the #metoo movement, Trump scandals and the Liberal Party spill, a renewed emphasis and stronger focus on ethical leadership has never been more important.
Read MoreAfter two consecutive years of impressive improvements, Flinders University has topped the ranking for the best internal customer experience of IT services. They say that critical to their achievement was listening to their customers, changing their culture and expectations around communication, and placing customer experience as the highest criterion for all change initiatives.
Read MoreMy 3-year old dog Duke emerged as a star in our panel discussion at the recent breakfast event "Can a Workplace be a Well Place?". While broader strategies were emphasized, we couldn’t help but notice the mood boost he brings to our workplace.
Read MoreEngaged staff are committed to their work, and actively contribute to student and school performance. Our school engagement survey is a comprehensive measure of staff behaviours and perceptions that assess their level of engagement.
Read MoreA school leadership 360 survey assesses leadership behaviours and capabilities that impact student and school outcomes.
Read MoreFollowing on from the success of CX research, organisations are now exploring the viability of implementing shorter surveys with greater regularity to help improve the employee experience (EX).
Read MoreLooking back at the last two Steptember events Voice Project has participated in, I’ve learned first-hand some practical lessons we often share with our clients about building a positive work environment and a healthier and more engaged workforce.
Read MoreWe had a very positive response to the breakfast, and were heartened to see such a high level of engagement with this increasingly topical issue.
Read MoreOne of the privileges we have at Voice Project is to help organisations track organisational improvements, and to celebrate with them when they succeed!
Read MoreSuncorp Group has used this particular model to ensure their staff have a strong voice within their organisation, and its effectiveness was recently examined in a chapter of Gollan et al’s (2015) book Voice and Involvement at Work (Routledge).
Read MoreVoice Project has worked with Swinburne University to deliver their employee engagement surveys since 2006. The Corporate and Government Affairs team within Swinburne were able to build on already strong results and achieve further positive changes in their most recent survey.
Read MoreThanks to advancements in technology, there is an explosion of data being collected from us daily. Common websites such as Google, Facebook and YouTube have your browsing preferences recorded in a background system.
Read MoreInterest in measuring and promoting diversity and inclusion has continued to grow with many clients using their engagement survey to assess and demonstrate effectiveness of diversity initiatives.
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